GCB JEWELLERY L.L.C. ("GCB Jewellery," "we," "us," or "our") is committed to protecting your privacy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address
- Payment Information: Credit card details (processed securely through payment providers)
- Purchase History: Records of products purchased, custom orders, and preferences
- Communication Data: Emails, inquiries, and customer service correspondence
- Technical Data: IP address, browser type, device information when visiting our website
2. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and updates
- Respond to inquiries and provide customer support
- Send promotional offers (with your consent)
- Improve our products and services
- Comply with legal obligations
- Prevent fraud and ensure security
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Shipping companies, payment processors, IT services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Secure payment processing
- Regular security assessments
- Limited access to personal information
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Request data portability
6. Cookies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. International Transfers
Your information may be transferred and processed in countries other than the UAE. We ensure appropriate safeguards are in place for such transfers.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notification.
10. Contact Us
For privacy-related questions or to exercise your rights, contact:
GCB JEWELLERY L.L.C.
Shop No. 12, Gold House Building
Deira Gold Souq, Dubai, U.A.E.
Email: privacy@gcbdubai.com
Phone: +971 4 226 9600